FAQ
Yes, the free plan remains free, you may keep the free plan if you wish, and the telephone number that comes with the plan remains yours as long as you keep the service.
This is a VoIP phone service; calls are routed over the internet instead of the old way which was via expensive copper wires. The VoIP service is software/cloud-based so there is much more flexibility and features. In fact, most if not all modern telephone systems work this way.
his is a VoIP phone service; calls are routed over the internet instead of the old way which was via expensive copper wires. The VoIP service is software/cloud-based so there is much more flexibility and features. In fact, most if not all modern telephone systems work this way.
Like a regular phone service; calls are placed to your assigned telephone number, it rings and you answer. With this service, you can make and receive calls from anywhere, even though this is not a wireless/mobile phone service like your cell phone, you can make and receive calls as long as you are connected to the internet. You can make and receive calls via our App, your existing phone, or a business VoIP phone. VoIP phone service is usually classified as a landline or fixed line but you can actually use it from anywhere with internet.
Voice calls – you answer incoming calls on the App, a computer your existing phone or a VoIP desk phone.
Texts – Make and receive texts on the App
Faxes – Incoming FAX is forwarded to your email as a PDF attachment
Incoming calls are automatically answered by our system with you (custom) company greeting, the call is then routed according to the way your account is configured to receive calls. For an example, call (888) 850-8226
“Click Here to Sign-up for Your FREE account” after completing the account request form you your account will be created, and you will be notified. You then simply download our App, scan the QR code as instructed, and you are ready.
No, you do not need any new phones or equipment.
No, you keep your existing number plus the new one assigned to your account.
Yes, advanced call management is available
An email is sent to you with the audio message, you may also check your messages by dialing *93 from the App.
Yes, it is possible in some instances to port/transfer your number to our service.
Your calls can be routed to any phone worldwide; international calls will be billed at the rate to call that country you are calling. Additional funds to cover billed calls can be added directly in the App.
If you happen to exceed the minutes included in your plan, you can add, funds to cover additional usage. You can add funds to your account directly in the App.
Yes, advanced call routing is available
Yes, you can get additional numbers including toll-free numbers at additional cost.
Yes, you can get toll free number at additional cost
Frequently asked question
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